Tuesday, 4 September 2012

EasyTether and MobiHand accounts

We've been receiving many emails from users asking what has happened to their MobiHand accounts and why they cannot generate new codes. We are developers, MobiHand is a reseller, MobiHand has been selling our apps and it is MobiHand who completely deleted users' accounts. Those of you who purchased our apps from MobiHand before September 2011 can email us your new phone's MEID to support(at)mobile-stream(dot)com and get your new codes for free.

Unfortunately, some customers are trying to hit the easiest target and blame us for MobiHand failures. Probably because MobiHand team simply does not respond. That's not good. Again, we are developer, we gave our apps to MobiHand to sell. We have no control over MobiHand website or over users' accounts. By the way, MobiHand purged our developer account as well, without any notice. MobiHand filed for bankruptcy and we, developers, were not even notified by MobiHand team about that. First they did not pay, then they declared bankruptcy purging all the statistics and failing to notify their developers.

People behind MobiHand who misappropriated EasyTether royalties for a year(!): David Schoenbach, Richard Wood, Adriano Chiaretta, Steve Howard, Sebastian Dijmarescu. When they needed money, they simply dipped into their bestselling developer's account. When a lawsuit was coming to an end, they filed for bankruptcy to get away with non-payment and subsequent unauthorized selling.

109 comments:

Shepherd Family said...

I purchased from Mobihand before Sept 2011, where do I send the e-mail to get my new code?

JustMe said...

Shepherd Family, to our support email
support(at)mobile-stream.com

Anonymous said...

I also purshased before and need a new activation code, where do you find the MEID?

JustMe said...

MEID is shown on your phone when you run EasyTether Lite - press Activate - press EnterCode

Jarrell Bryant-Jones said...

I have emailed my IMEI and have gotten no response.

Unknown said...

I emailed you my new IMEI on Monday and have not had a response.

JustMe said...
This comment has been removed by the author.
JustMe said...

Jarrell Bryant-Jones, your code was emailed as soon as you had provided your correct IMEI. Here it is again 52532

Ginger Peterson said...

Hate that this happened to you guys! Just did a master reset and lost my app code. Purchased 4/24/11. Sent email to mobile stream but will resend to gmail address. Thanks for a great app! ImEi 359196043939100.
Ginger

JustMe said...

Ginger Peterson, the code for this new IMEI is 26752

Anonymous said...

Just received my code in less than a minute. Thanks Mobile Stream.

Anonymous said...

I am not sure if we purchased before Sept 2011 but I need a new activation code. Is there a way that you can check anyway? The MEID # is A0000022D177A8

JustMe said...

Anonymous from 30 December 2012 17:48

Email us your full name, we'll check the status of your order

Anonymous said...

William walker. Need to find my activation code from device A000002C91CD8C. Thank you for your help

Anonymous said...

Recieved thanks

Cody Gardino said...

I had a different phone and do not have the imei how do i get a new code

JustMe said...

Cody Gardino,
MEID is shown on your phone when you run EasyTether Lite, press Activate , press Enter Code.

as soon as you tell us your phone's meid, we'll generate a new code for you

Anonymous said...

I need a new code for my phone with meid 99000055920567thank you!

Randy said...

I sent my new meid code to the gmail address and still haven't heard a response. I even sent my order code and the old meid from my old phone

Anonymous said...

I would like to know if this will support windows RT or only windows 8

Alex Peipi said...

Hey there need a code if u can sent to me please my meid code is 866811010009671 thanks

Alex Peipi said...

Hi i have a meid code dat i need for The 5 digit meid code is 866811010009671 thanks

JustMe said...
This comment has been removed by the author.
Anonymous said...

I just got a new samsung 3 phone. I had easy thether on my old ph. What do I have to do to get it to work on my new ph.

Jaime

Anthony Adams said...

I need my 5 digit code A100001BA1079A

ksf said...

i need a new activation code. i sent an email to support@mobile-stream.com with my original order number and my meid. do you know how long it usually takes to send out the new activation code?

JustMe said...
This comment has been removed by the author.
Frazer Dougal said...

Hey guys sorry to hear about Mobi bunch of crooks. Listen I received easy tether for blackberry for free and now it says to update and will not work. Is there anyway to get it running again its the only app that does what I want. I have searched all over for bluetooth pan to no avail for blackberry. I sent my meid code to that email u specified but no answer

JustMe said...

Frazer Dougal

Blackberry version will be updated soon.

JustMe said...

Frazer Dougal

Blackberry version will be updated soon.

Rone Smith said...

Good evening... I have sent an email to you via your directions stated above to get a new code for my PAID version of ET. I sent this email with the original receipt approx 72 hrs+ ago. I have yet to receive a response from the Support Team...not even an acknowledgement that it was received.... I will check my system again just in case I overlooked your reply. I truly love this product. Being a retired Sr Tech Analyst / Tech Support Call Center Creator myself - it would break my heart if the Support Group gave us the shaft like what happened to you. The email was sent from mistuhkleen[at] yahoo (dot com). I would love to have my ET back. It is one of the best programs I've used in my career. Please and Thank you.

Rone Smith said...

WOOHOO! I am so very happy to say the problem was on my end. It was a slight overlook on my part going thru labeling spam emails...I accidentally hit yours. This issue is resolved and ENTIRELY my fault....Thank you for your time and effort. As I said before, this app and Support Group DESERVES 5 stars! Thank you again!

Christopher Randolph said...

I also need my activation coddee 359637033541158 this was a purchase before September 2011

Anonymous said...

Hello and thank you for years of Easy Tether!
I emailed you directly but thought I should leave a note here too. Please send a new code for MEID 99000068164994

Thanks!

Katherine Mccargo said...

need codes for A0000031E8857C

Anonymous said...

I need my 5 number code for 00000366cd2le

Jim Flippen said...

I have the same problem as the others, I need to get a code for my EasyTether. My MEID is 99000211023559

I have also emailed the info but wanted to make sure so I posted it here also.

Thanks Much!
Jim

JustMe said...

Jim Flippen

You should have already received your email with a new code. Here it is again 43618

kmk said...

Help!!!! Just need a new code for MEID 99000032970625

kmk said...

Got it thanks..

Alex Ryzy-Ryski said...

Activation Code: 34450 (IMEI: A00000225491CF)

Order #3239237

So sorry about your issues with MobiHand. I paid and installed easy tether but am wanting the upgrade to include wifi.

Thanks

A

JustMe said...

Alex Ryzy-Ryski
You should email your new phone's MEID to our support email.

Erika Hale said...

Need an activation code for MEID 990003429691963 - account erikahale@live.com originally purchased in 2010. Thanks.

Erika Hale said...

Thanks for all your help. Customer Service goes a long way. :)

JustMe said...

Erika Hale, your code is 53494

Jim Fox said...

I sent in my code bet they said they didn't have my email address on file so I have to repurchase the software

JustMe said...
This comment has been removed by the author.
Philip Johnson said...

I have found Easy Tether to be a great product. I have purchased a new phone and would like to continue using the program. I have sent several emails requesting a new code. my email address is philipj(at)sirphilipj(dot)com. Please help.

JustMe said...

Philip Johnson, your new code is 34706
It has been sent to your email

suzieq said...

Need code for A0000022EE7C35

suzieq said...

Need code for A0000022EE7C35

JustMe said...

suzieq, email your order receipt to support(at)mobile-stream(dot)com

Clara said...

I, too, have purchased a new phone and I'm really missing my easy tether. Me email is anniesgrannie at gmail dot com.

Thanks for any help you can provide.

Lloyd McGlory said...

I'm trying to activate a copy of easy tether I purchased Sept 1 2011

order number 3886979
A1000017D51963 - New Phone MEID
62408 - Old Activation Code
visionamillion@gmail.com

JustMe said...

Lloyd McGlory, your new code 43618 has already been emailed to you

DavidW said...

Is it possible to get a new code for my new phone so i can continue to use easy tether please?
My email address is
dumpedtl@ gmail.com
Meid: 99000148201257
Thanks for any help you can provide me

JustMe said...

David W, your new code is 49646
It has been emailed to you

Baphynator said...

My email address is littlebaphy@yahoo.com, and my new phone's imei number is 990002522590924.

JustMe said...

Baphynator,
the code is 43619

ronald chaney said...

Ive had tether from when it first came out.. I have a new phone here is my imei# 268435462502216034. Please send me a new code.. thanks

mike stanwix said...

Same problem as everyone else me id a00000374873f2 thanks

Raone Vieira said...

Please halp me!
I need my code for activ my easy...
354907052344874

Michael Platt said...

Need codeA000004123B850D

meysam said...

Hello and thank you for years of Easy Tether!
my email is meysam.tahmoresi@gimail.com and. Please send a code for MEID 86352202675282

Thanks!

trouble1283 said...

My email is trouble1283@gmail.com my new imei# 990004419175652
Could you please help me

JustMe said...

trouble1283, your code is 02899

Kenneth Maxwell said...

On Wed, May 25, 2011 at 8:11 AM, wrote:

>
> Thank you for your order, Kenneth Maxwell
>
> *Purchasing Information: *

I need a new code for one of my phones. I purchased a new app for my other phone before finding this. I have made 4 purchases in all and still feel your product is worth it. My new IMEI# 99000033713434 Thank you.

sboltonjr86 said...
This comment has been removed by the author.
sboltonjr86 said...
This comment has been removed by the author.
Kevin Maley said...

I purchased the full version on August 23, 2011 and need a new 5 digit activation code.My imei 990004422285084 is on my new phone. My email is kevinmaley@yahoo.com. please I need new 5 digit access code. Thank you

Kevin Maley said...

I purchased the full version on August 23, 2011 and need a new 5 digit activation code.My imei 990004422285084 is on my new phone. My email is kevinmaley@yahoo.com. please I need new 5 digit access code. Thank you

JustMe said...

Kevin Maley, your new EasyTether code is 35668, it has been emailed to you.

the.wmt said...

How to get the trial version in Blackberry App World?
In App world, under Easytether Pro (paid), tell us to try the FREE TRIAL first. But the trial version is no where to be see...........

JustMe said...

the.wmt
The trial has expired.
However, we'll upload the new updated trial very soon. It will add a new feature: Bluetooth tethering for Windows (both for BlackBerry 10 and for old BlackBerry devices)

the.wmt said...

Great news! (and thanks for your speedy reply)

One more thing, is the blackberry version license tied to the machine , or like iOS / Android, tied to iTunes / Play Store account?
I'd more than one old Blackberry (pre-OS 7.1) machines, my plan is only keeping one of those in the long run. Selling the rest. that means a machine switch is possible sometimes in the future.

JustMe said...

the.wmt
BlackBerry EasyTether is sold only via BlackBerry World. This app store should allow you to switch the purchased license to new blackberry smartphones.

Chad said...

My meid 358239053359453

JustMe said...

Chad
You have not mentioned your email, so i cannot even track your order.
Mention your email or contact us at mstream2009(at)gmail(dot)com

Cain DiMeglio said...

I have 2 imei #s as we just upgraded and need 2 new 5 digit codes....first one is 990001482647559 and the second is 99000148240898...original purchase email was mkpuhl@yahoo.com 8/19/2011 and 8/20/2011...

JustMe said...

Cain ,

The first code is 28677

By the way, we do not see your second order, please email
mstream2009(at)gmail(dot)com and forward your receipts to us

Demy de Jesus said...

I changed my cell. My new Imeid is A1000017C954C9. My previos info isEasyTether
Activation Code: 32525 (IMEI: A1000017C954C9). This is my fourth attempt to contact you. My email is drdeje@gmail.com.

JustMe said...

Demy de Jesus,
you continue repeating the same old MEID. We need your new phone's MEID.
Please email your new phone's MEID to mstream2009(at)gmail(dot)com

ashley velasquez said...

hello sir, may i get my activation code here is my imei number:

862775023376654


ashley velasquez said...

hello. my imei number is

862775023376654

may i get the easy tether 5 digit activation code.

thanks

JustMe said...

ashley velasquez

Please email your purchase receipt to mstream2009(at)gmail(dot)com

Renata Gornita said...

my code on my new GS5 is 99000471635974.

Please advise.

Thanks,
David

JustMe said...

Renata Gornita
Email us your order number or forward your purchase receipt to us

P Penn said...

Just sent an email. Hope to hear from you soon! Glad to see there's current comments since this blog dates back quite a way.

chano Fernando said...

I need the five digit code.... IMEI: 35479606497171104

JustMe said...

chano Fernando
Email your purchase receipt and your new phone's MEID to mstream2009(at)gmail (dot) com

Jorge Campos said...

My IMEI NO. 99000470935478 purchase no. 2451021 email c.george08@yahoo.com please send new activation code

JustMe said...

Jorge Campos
Your new easytether code is 52532

Eva Perez said...

Hi I just proceeded the Easy Tether Tablet yesterd. even n so my bbaby got hold of my phone n reset everything dat was in there I really liked the app is there any way I can get it back with free of charge I didn't even get to like enjoy da whole ten dollars I would've really appreciate it thk u KITKAT

JustMe said...

Eva Perez

EasyTether Tablet is free, it can be redownloaded onto your tablet for free from Google Play or Amazon.

If you purchased EasyTether for your phone from Google or Amazon, you can redownload the full app there. It will be under "My Apps" section.

If you bought an activation code from our website, it should be in your purchase confirmation email. If you cannot find it, email our support (support@mobile-stream.com)

CPlusPlus Goddess said...

Great product! Couldn't live without EasyTether.
I have sent an email but here is my info:
IMEI: 990001466067964
order: 4228021
Date: Mon, 2 Jan 2012
I have purchased EasyTether from both MobiHand and Google
Currently, when I run Easy Tether on my new phone, I receive an "update the host-side software" next to the USB checkbox.
Does this imply that suppliers, e.g. google, don't run distribute the latest Mobile Stream host software?

JustMe said...

If you purchased the app from Google, then you need to go to "My Apps" in your google play store account. The full pre-activated app will be under "My Apps".

JustMe said...

The host drivers should be downloaded from our website
http://www.mobile-stream.com/easytether/drivers.html

If you have difficulties redownloading the phone version onto your new phone, please forward your google purchase receipt to mstream2009(at)gmail(dot)com

OHIO NEWS said...

I purchased from mobihand i got a new phone now i can't get my activation code my meid is 358921058341657 please help

Georgi Velinov said...

Georgi

Unknown said...

I just need a new activation code for 352392072734085. Thanks

JustMe said...

Unknown, you should email our support at support@mobile-stream.com
Alternatively, you can contact Appanite (appanite.com) they are people behind MobiHand, from them you purchased EasyTether.

John said...

Hi guys where do see the code in the email? Thanks

JustMe said...

John, you need to email mstream2009@gmail.com

smithfamily said...

Same problem
359721056367772
Snglbny826@gmail.com

Searles O'Dubhain said...

No code here after numerous emails so here is the number:
99000115735801

Please send to odubhainsr@gmail.com

31 July 2016

Shyam Pradhan said...

plz help
356214060156087
shyam909music@gmail.com

JustMe said...

Searles O'Dubhain, Shyam Pradhan

All codes have been sent on time, as requested.

Jorge Campos said...

My IMEI NO.99000725054942 purchase no. 2451021 email c.george08@yahoo.com please send new activation code

Fred said...

Hi...sent email to support but no response yet? Just upgraded to new phone. MEID# 35356208228134. fmw27@aol.com.