We've been receiving many emails from users asking what has happened to their MobiHand accounts and why they cannot generate new codes. We are developers, MobiHand is a reseller, MobiHand has been selling our apps and it is MobiHand who completely deleted users' accounts. Those of you who purchased our apps from MobiHand before September 2011 can email us your new phone's MEID to support(at)mobile-stream(dot)com and get your new codes for free.
Unfortunately, some customers are trying to hit the easiest target and blame us for MobiHand failures. Probably because MobiHand team simply does not respond. That's not good. Again, we are developer, we gave our apps to MobiHand to sell. We have no control over MobiHand website or over users' accounts. By the way, MobiHand purged our developer account as well, without any notice. MobiHand filed for bankruptcy and we, developers, were not even notified by MobiHand team about that. First they did not pay, then they declared bankruptcy purging all the statistics and failing to notify their developers.
People behind MobiHand who misappropriated EasyTether royalties for a year(!): David Schoenbach, Richard Wood, Adriano Chiaretta, Steve Howard, Sebastian Dijmarescu. When they needed money, they simply dipped into their bestselling developer's account. When a lawsuit was coming to an end, they filed for bankruptcy to get away with non-payment and subsequent unauthorized selling.
Unfortunately, some customers are trying to hit the easiest target and blame us for MobiHand failures. Probably because MobiHand team simply does not respond. That's not good. Again, we are developer, we gave our apps to MobiHand to sell. We have no control over MobiHand website or over users' accounts. By the way, MobiHand purged our developer account as well, without any notice. MobiHand filed for bankruptcy and we, developers, were not even notified by MobiHand team about that. First they did not pay, then they declared bankruptcy purging all the statistics and failing to notify their developers.
People behind MobiHand who misappropriated EasyTether royalties for a year(!): David Schoenbach, Richard Wood, Adriano Chiaretta, Steve Howard, Sebastian Dijmarescu. When they needed money, they simply dipped into their bestselling developer's account. When a lawsuit was coming to an end, they filed for bankruptcy to get away with non-payment and subsequent unauthorized selling.
38 comments:
I purchased from Mobihand before Sept 2011, where do I send the e-mail to get my new code?
Shepherd Family, to our support email
support(at)mobile-stream.com
I also purshased before and need a new activation code, where do you find the MEID?
MEID is shown on your phone when you run EasyTether Lite - press Activate - press EnterCode
I have emailed my IMEI and have gotten no response.
I emailed you my new IMEI on Monday and have not had a response.
If anyone got no response, resend your email to mstream2009@gmail.com
Jarrell Bryant-Jones, your code was emailed as soon as you had provided your correct IMEI. Here it is again 52532
Hate that this happened to you guys! Just did a master reset and lost my app code. Purchased 4/24/11. Sent email to mobile stream but will resend to gmail address. Thanks for a great app! ImEi 359196043939100.
Ginger
Ginger Peterson, the code for this new IMEI is 26752
Just received my code in less than a minute. Thanks Mobile Stream.
I am not sure if we purchased before Sept 2011 but I need a new activation code. Is there a way that you can check anyway? The MEID # is A0000022D177A8
Anonymous from 30 December 2012 17:48
Email us your full name, we'll check the status of your order
William walker. Need to find my activation code from device A000002C91CD8C. Thank you for your help
Recieved thanks
I had a different phone and do not have the imei how do i get a new code
Cody Gardino,
MEID is shown on your phone when you run EasyTether Lite, press Activate , press Enter Code.
as soon as you tell us your phone's meid, we'll generate a new code for you
I need a new code for my phone with meid 99000055920567thank you!
I sent my new meid code to the gmail address and still haven't heard a response. I even sent my order code and the old meid from my old phone
I would like to know if this will support windows RT or only windows 8
Hey there need a code if u can sent to me please my meid code is 866811010009671 thanks
Hi i have a meid code dat i need for The 5 digit meid code is 866811010009671 thanks
Alex peipi,email our support at mstream2009@gmail.com
I just got a new samsung 3 phone. I had easy thether on my old ph. What do I have to do to get it to work on my new ph.
Jaime
I need my 5 digit code A100001BA1079A
i need a new activation code. i sent an email to support@mobile-stream.com with my original order number and my meid. do you know how long it usually takes to send out the new activation code?
ksf, you should have received your code already. If you have not got it yet, email to mstream2009@gmail.com
Hey guys sorry to hear about Mobi bunch of crooks. Listen I received easy tether for blackberry for free and now it says to update and will not work. Is there anyway to get it running again its the only app that does what I want. I have searched all over for bluetooth pan to no avail for blackberry. I sent my meid code to that email u specified but no answer
Frazer Dougal
Blackberry version will be updated soon.
Frazer Dougal
Blackberry version will be updated soon.
Good evening... I have sent an email to you via your directions stated above to get a new code for my PAID version of ET. I sent this email with the original receipt approx 72 hrs+ ago. I have yet to receive a response from the Support Team...not even an acknowledgement that it was received.... I will check my system again just in case I overlooked your reply. I truly love this product. Being a retired Sr Tech Analyst / Tech Support Call Center Creator myself - it would break my heart if the Support Group gave us the shaft like what happened to you. The email was sent from mistuhkleen[at] yahoo (dot com). I would love to have my ET back. It is one of the best programs I've used in my career. Please and Thank you.
WOOHOO! I am so very happy to say the problem was on my end. It was a slight overlook on my part going thru labeling spam emails...I accidentally hit yours. This issue is resolved and ENTIRELY my fault....Thank you for your time and effort. As I said before, this app and Support Group DESERVES 5 stars! Thank you again!
I also need my activation coddee 359637033541158 this was a purchase before September 2011
Hello and thank you for years of Easy Tether!
I emailed you directly but thought I should leave a note here too. Please send a new code for MEID 99000068164994
Thanks!
need codes for A0000031E8857C
I need my 5 number code for 00000366cd2le
I have the same problem as the others, I need to get a code for my EasyTether. My MEID is 99000211023559
I have also emailed the info but wanted to make sure so I posted it here also.
Thanks Much!
Jim
Jim Flippen
You should have already received your email with a new code. Here it is again 43618
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